Why doesn’t my TV do that?

televisionAfter watching such a magnificent superbowl, where the game was super and the ads were, well, at least the best I’ve seen on television in a while, as a marketer I am struck by a question that seems to occur to me every time I spend extended time in front of the tube. Why isn’t my television more functional? For the past 50 odd years or so, it’s been the most prolific passive entertainment tool known to man. But with the ubiquity of WiFi and mobile connectivity, it’s losing its title as our primary entertainment device. In fact, I am now one of those many people who are logged on and have access to their computers when they are watching TV. So, instead of losing my attention (and ultimately share), why not combine the best of television with the best of internet? I just read a report that, in this down economy, a rapidly growing percentage of people are opting to watch television through their computers and canceling their cable subscriptions. The reasons are fairly plain, on demand trumps TV scheduling, and being online allows you to multi-task.

So, as a current cable subscriber (who is contemplating canceling), when I’m watching a show or a commercial, is it too much to ask my television to give me the option to click on items of interest to find out more? Or to allow me to vote in an online pool during a show? I read USA Today’s Admeter poll that asks visitors to its site to vote on the best commercials during the superbowl. Why do we need a site for this? Can’t we get our tvs to perform the same function, real-time? Wouldn’t we be more apt to vote for our American Idol if we could do it through our television?

In marketing, it’s a general rule of thumb that it is more difficult to obtain conversion when you want them to change media (i.e. DM that requires online response). So wouldn’t it be in advertiser’s best interest to ensure that consumers’ televisions are set up for response?


Am I too dumb to be marketed to?

gmc_truckAdvertising is generally guilty of assuming its audience is much denser than it really is, but there are some commercials out there, in my opinion, that assume we know more than we really do. I was watching football this weekend, which generally means having to endure a generous slew of truck commercials. After viewing what seemed to be the 83rd truck commercial of the day, I realized that I have no idea what they’re talking about. More specifically, what the little acronyms in the financing offers entail. I don’t profess to be any smarter than any other consumer out there, but if I work in advertising and I don’t know what ARP or OAC mean, how does the average consumer? Should I be surprised that these statements came from American car manufacturers?

My advice to car companies (and all other companies who advertise) is simple. BE simple. If I don’t understand what you’re selling me, odds are I’m not going to buy it.

Oh, by the way, ARP stands for Annual Rate of Payment and OAC is On Approved Credit.

Can you think of any other commercials you’ve seen where you don’t understand what they’re talking about? I’m thinking of starting a support group.